Privacy Policy
Privacy Policy
Effective Date: 01 September, 2024
Bongo Tech ("we," "our," "us") operates the website https://bongotech.ai owned by Bongo iOTech Limited - a company incorporated under the Companies Act, 1994 (Act XVIII of 1994). This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website and services.
1. Information We Collect
We collect the following types of information:
- Personal Information: When you register, place an order, or make a payment on our site, we may collect your name, email address, shipping address, phone number, and payment details.
- Device Information: We collect information about the device you use to access our site, such as your IP address, browser type, and operating system.
- Order Information: When you make a purchase, we collect information about the products you order and track their delivery status.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders.
- Facilitate online payments through cards and mobile banking.
- Provide cash-on-delivery services.
- Allow you to register and manage your account.
- Communicate with you about your orders and services.
- Improve our website and services based on your feedback.
- Comply with legal obligations and prevent fraud.
3. Payment Information
We offer secure online payments through third-party payment gateways for credit/debit cards and mobile banking. We do not store your payment details on our servers. For cash-on-delivery orders, payment is collected upon receipt of the product.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website, remember your preferences, and analyze site traffic. You can manage cookie settings through your browser.
5. Sharing of Information
We do not sell, trade, or share your personal information with third parties except as necessary to:
- Fulfill your orders (e.g., sharing shipping details with delivery services).
- Process payments through secure third-party payment gateways.
- Comply with legal obligations or respond to lawful requests.
6. Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no online data transmission is entirely secure, so we cannot guarantee the absolute security of your information.
7. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt-out of marketing communications.
- Request details about how your data is being used.
To exercise these rights, please contact us at [insert contact email].
8. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Your continued use of our site after such changes constitutes your acceptance of the revised policy.
10. Data Deletion Rights
You have the right to request the deletion of your personal data from our systems. If you wish to hold or delete your account and personal information, please contact us at contact@bongotech.xyz. Upon receiving your request, we will:
- Hold your account immediately to prevent further use.
- Delete your data within 90 days of your request, in compliance with our data retention policies and legal obligations.
Please note that some information may be retained to comply with legal requirements or to resolve disputes.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Bongo Tech
Website: https://bongotech.ai
Email: contact@bongoiotech.com
Phone: +8801711292273
